Questions, answered plainly.

Every engagement has a written scope and fee agreed before work begins. Recruitment is priced as a percentage of annual salary; payroll and HR operations as a fixed monthly fee; fractional HR as a fixed monthly fee for an agreed number of days; and projects such as policy design as a fixed project fee. Quotes are in AED.

No. Government charges such as visa, permit and insurance costs are passed through at cost and shown separately. Everything else is in the proposal you approve.

Yes. The first 30-minute conversation with a senior consultant is free, and so is the written recommendation that follows. There is no retainer to sign on the call.

Yes. The online assessment and a 30-minute review call with a consultant are free, and there is no obligation to go further.

A senior consultant calls you within one business day for a 30-minute conversation. Within 4 to 5 business days you receive a written recommendation: the right services, a realistic timeline and a fixed quote in AED.

Every client has a named account lead, a senior consultant with at least five years in HR, supported by specialists for each service you use.

Recruitment clients see a live pipeline and receive weekly updates. HR operations clients receive a monthly report on payroll, compliance and key measures.

Yes. Most clients begin with one, such as payroll or a single senior appointment, and add others over time.

Recruitment mandates and one-off projects have no minimum term. For ongoing services such as payroll and fractional HR, the term and notice period are set out in your proposal before you sign. Most clients start with one small project.

HR outsourcing covers the operational work: payroll, compliance and administration. Fractional HR provides senior leadership: strategy, organisation design, reward and the difficult people decisions.

We call you within one business day of your enquiry. Payroll is fully transitioned in 3–4 weeks and HR policies are live in 6–8 weeks. Fractional HR engagements usually begin within one to two weeks of agreement.

Your first shortlist arrives within 5–7 business days of the brief. From brief to accepted offer, hiring in the UAE usually takes four to six weeks. Retained executive searches run to a longer, agreed timeline.

Replacement terms are written into your recruitment agreement before the search starts, so you know exactly where you stand. Our aim is appointments that last: 88% of our placements are still with our clients after 12 months.

We sign an NDA on every engagement, and access to your data is limited to the team on your account. Our data handling is aligned with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where relevant, DIFC and ADGM data-protection rules.

Yes. Confidential searches run under a code name, and your company is disclosed to a candidate only after they have agreed to confidentiality terms.

Never. Client information is available only to the team on your account, and we do not approach employees of current clients for other roles.